ESS - Standard system for processing applications

Effective digitalization
ESS simplifies routines for the caseworker, and provides structure in case processing, as well as subsequent reporting. Document and task management ensures that all information is available on the case.

Overview and quick response
Cases are searched for through overviews and using searches. The case is managed in the case window, with an overview of the progress, and access to the case status and next steps.

User-friendly dialogue
An intuitive and recognizable user interface, where ESS integrates with the office tools that the employee knows from MS Office, creating advantages in daily use.

Management information with both details and overview
Overview of case processing, through predefined reports or ad-hoc via data analyses that can be further processed in spreadsheets.

Online registration of inquiries
modules ESS Web allows for the creation of an inquiry electronically. Based on the information that you wish to register, the case is created in ESS without direct access to ESSThe module's responsive design automatically adapts to different screen sizes – e.g. desktop, smartphone and tablet.

Electronic communication with parties
modules ESS Portal provides the opportunity to communicate with external parties involved in a case without them having direct access to ESSYou can create and respond to comments in the process, upload documents, and receive “deadlines”/”reminders” in the case – “News for you”.

Flexible frame system
ESS is a framework system that is configurable and easily adapted or changed according to current workflows/needs. Rich possibilities for integration/data exchange with other systems.